TRANSPORT AND DELIVERY

1 – DELIVERY

You can receive your order at the address you indicate, however, it is not possible for your order to be delivered to post office boxes, transport offices or hotels.

  • Standard home: 1-3 Business days – ( Spain) FREE
  • Standard home: 1-5 Business days – ( European Union Countries) FREE

Once you have placed your order and made payment, you will receive an e-mail confirming that it has been sent with a tracking number and the link to the carrier’s website. Once the carrier has received your order, it will contact you 24 hours previously by SMS to specify the delivery date and address, as well as to inform you of the possibility of modifying the delivery.

If finally you have not received it, we recommend that you contact our Customer Service Department by calling +34 917 004 787 or via the e-mail address customercare@byleclair.com.

Our warehouse will be closed on the following holidays, which will not be counted as working days when calculating delivery dates:

Easter holidays 24/03 – 28/03 New Year 01/01 Epiphany 06/01 May Day 01/05 Pentecost 16/05 Assumption 15/08 National Day 12/10 All Saints 01/11 Constitution Day 06/12 Immaculate Conception 08/12 Christmas 25/12

 

 

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